Privacy Policy
Last Updated: January 1, 2025
Introduction
Energy-Surge ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website at energy-surge.com (the "Site"), interact with us, or use our services.
We value your privacy and are dedicated to being transparent about our data practices. Please read this policy carefully to understand how we handle your information.
Information We Collect
We collect several types of information from and about users of our Site, including:
Information You Provide to Us
- Contact information (such as name, email address, mailing address, and phone number)
- Information you provide when filling out forms on our Site
- Records and copies of correspondence if you contact us
- Details of transactions you carry out through our Site
- Your search queries on the Site
Information We Collect Automatically
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Site, including traffic data, location data, logs, and other communication data
- Information about your computer and internet connection, including your IP address, operating system, and browser type
- Information collected through cookies, web beacons, and other tracking technologies
How We Use Your Information
We use the information we collect about you or that you provide to us for various purposes, including:
- To present our Site and its contents to you
- To provide you with information, products, or services that you request from us
- To fulfill any other purpose for which you provide it
- To provide you with notices about your account or subscription
- To carry out our obligations and enforce our rights
- To notify you about changes to our Site or any products or services we offer
- To improve our Site, products, services, marketing, and customer relationships
- To contact you about our own and third-party goods and services that may be of interest to you
- In any other way we may describe when you provide the information
- For any other purpose with your consent
Disclosure of Your Information
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
- To our subsidiaries and affiliates
- To contractors, service providers, and other third parties we use to support our business
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets
- To fulfill the purpose for which you provide it
- For any other purpose disclosed by us when you provide the information
- With your consent
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request
- To enforce or apply our terms of service and other agreements
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Energy-Surge, our customers, or others
Your Choices and Rights
You have certain choices regarding the personal information you provide to us. You can:
- Update or correct your personal information by contacting us
- Opt-out of receiving marketing communications from us
- Choose whether to receive promotional offers from us or our partners
- Request access to, deletion of, or restrictions on the processing of your personal information (subject to certain limitations)
Your Canadian Privacy Rights
Canadian residents have certain rights regarding their personal information under applicable privacy laws, including the right to:
- Access their personal information
- Correct inaccurate information
- Withdraw consent to the collection, use, or disclosure of their information
- File a complaint with the relevant privacy commissioner
To exercise any of these rights, please contact us using the details provided at the end of this policy.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.
Data Retention
We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Site home page or via email to the email address specified in your account.
The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes.
Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
Energy-Surge456 Innovation Drive
Toronto, ON M5V 2H1
Canada
Phone: (416) 555-0123
Email: [email protected]